Goals of the Program:

• Educate businesses on how to make their physical environment and customer service more inclusive for older adults
• Promote a culture where older adults feel comfortable in their environment to be independent for as long as possible
• Foster an age-friendly environment where businesses thrive supporting a larger, older adult customer base, recognizing older adults as a significant and expanding customer base

Benefits of Participation:

• Recognition showing the business's commitment to older adults in San Mateo and making their business age-friendly
• Potential increase in customer base and repeat customers
• Window decal certifying the business is age-friendly
• A place in a directory of age-friendly businesses on the city's website
• Social media promotions and other marketing opportunities with the Chamber of Commerce and San Mateo Downtown Association

Certification Process: Age-Friendly Certified Businesses 

• Complete the Age-Friendly Business application and email it to jchen@cityofsanmateo.org
• A trained Age-Friendly Coalition volunteer will visit the business to verify that it has met all the conditions in the application
• Once the application has been completed and verified, the business will receive a letter of completion along with an Age-Friendly window decal
• The business will need to provide the City with its business logo to be included in the directory on the City's website