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Storm & Flood Preparedness
In 2023, voters passed the Community Flood and Storm Protection Fee, which provides a reliable funding source for maintaining and improving the City’s aging stormwater system. City Council subsequently ratified and enacted the Fee in 2024, and the Department of Public Works will be using the funding for long-deferred maintenance and improvement activities.
The City is taking proactive steps to prepare for future rainy seasons, and we encourage residents to do the same.
| Sandbags Available to San Mateo Residents |
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| Visit our sandbag web page for more information & locations. The sandbag stations are now open 24/7. Our self-serve sandbag stations are open to City of San Mateo residents during the wet weather season. Sandbag Rules
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How the City is Preparing & Responding
- Leading up to and through the wet weather season, teams are out re-clearing storm water catch basins and trash racks throughout the city
- In areas more prone to flooding, for safety reasons we may proactively close roads and provide detours
- Testing stormwater pump stations and planning for operational needs throughout the storm
- Preparing for additional staffing to assist during intense storms
- Marina Lagoon will be held at lower operating levels and may be staffed 24/7 during extreme storm events
- Arborists monitor public trees
- We coordinate with the County and neighboring cities
- We monitor areas with a history of flooding for storm conditions. Read more about these flood-vulnerable areas that are part of the FEMA Flood Zone.
Be Prepared & Safety Tips
- Get prepared in NOW – get any supplies, groceries, sandbags, etc. in advance. Build an emergency kit today!
- Stay tuned to weather forecasts at www.weather.gov/mtr/
- Clear gutters around your home, check sump pumps, and remove belongings from areas that have flooded in the past
- Avoid driving or being out on the roads during storms. If you must drive, NEVER DRIVE THROUGH A FLOODED ROAD
- If you have a storm drain outside your home, consider adopting it to help clear it of debris prior to the rain www.cityofsanmateo.org/adoptadrain
- Tend to your household. If you live near water (creek, lagoon, hillside, etc), shore up your property. Secure outside furniture and garbage cans.
- Check on your neighbors. Whether they are elderly or new to California winter storms, checking on your neighbor, letting them know they are not alone
- Review preparedness lists & tips from FEMA's Ready.Gov and San Mateo Consolidated Fire Department
- Follow us on social media for updates
- Sign up for emergency alerts through the Countywide SMC Alert http://www.smcalert.info/ and for San Mateo Police Department’s Nixle https://www.nixle.us/san-mateo-ca-police-department
Please do not call 9-1-1 unless it is an emergency.
We respond to many calls throughout our community and ask for your patience as we must prioritize how we respond. Please note the City does not manage private property, and private property owners are responsible for maintaining their own property including clearing downed trees.
To report flooding, a clogged drain or a downed tree on public property - please call (650) 522-7300, if it is after hours call 650-522-7700.
Important Phone Numbers
- Report Flooding, Clogged Drain, Sewer Overflow or Downed Trees on Public Property: Call 650-522-7300.
- Report Other Non-emergency Issues: Call dispatch 650-522-7700.
- Report Downed Powerline: To report a downed powerline call 911.
Please DO NOT call 911 to report flooded roadways and clogged drains. It is important that we keep 911 telephone lines clear for life-threatening emergencies.
Flooded Homes & County Health
San Mateo County Public Health has expanded health and safety guidelines for residents with flooded homes.
Countywide Resources & Shelter Services
- The County and/or City will establish a temporary shelter if evacuations are needed. Call 2-1-1 for shelter services.
Local Resources
- Expanded Health & Safety Guidelines for Residents with Flooded Homes: https://www.smcgov.org/ceo/news/expanded-health-safety-guidelines-residents-flooded-homes
- County Storm-Related Emergency Information: https://www.smcgov.org/ceo/county-storm-related-emergency-information
- Flooding Resources: https://www.smchealth.org/flood
- Rebuilding Together Peninsula: https://www.rebuildingtogetherpeninsula.org/apply-for-repairs/
- Winter Storm Preparedness Tips: https://www.smcgov.org/media/41941/download?inline=
State/National Resources
- Flood Recovery: https://www.epa.gov/natural-disasters/flooding#recover
- Recovering from Disaster: https://www.ready.gov/recovering-disaster
- Flood Safety: https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood.html
- Get Help: https://www.redcross.org/get-help.html
- Disaster Relief and Emergency Assistance: https://www.hud.gov/states/california/library/disasterrelief
Traffic & Road Closure Updates
- Major road and highway information: 511.org
- Follow San Mateo Police Department on X.com (formally Twitter) and visit San Mateo Police Department's Nixle page for local updates