Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Library

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  • With a library card number, you receive 3 hours per day. It is free to use the computers. Printing is available in color or black and white. The first 45 cents worth of printing is free with your library card number. Subsequent printouts are 15 cents per page for black and white and 30 cents per page for color.

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  • You need your library card number. There are no reservations. The library has access to the Internet and Microsoft Office applications.
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  • Please following the link below and complete the online form. Librarians responsible for that subject area will review your request and consider it for purchase.

    Make a suggestion for purchase

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  • The Main Library has an underground parking garage for library customers. Parking is free. There is a 2 hour time limit enforced Monday – Saturday from 8:00am - 5:00pm. Violators will be ticketed. The parking garage closes when the library closes.  Library Parking FAQs


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  • Yes, it is available throughout the building. Simply connect to "San Mateo Public Library."

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  • You can keep most items for 3 weeks (21 days). DVDs can be kept for 7 days. Renewals: Most items may be renewed 5 times except for Quick Pick and Technology Lending items which cannot be renewed.

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  • Small conference rooms for 1-6 people are on all 3 floors of the Main Library.  They may be reserved with a library card for up to 2 hours a day.  

    More Information
    Reserve a room

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  • Rental rates depend on your organization's status (nonprofit, resident, non-resident) and the size of the room.

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  • Library cards are FREE. Bring photo identification and proof of current address to the accounts desk. For anyone under the age of 18: A parent's signature and proper identification are required. Students over 14 may use their current San Mateo school ID card as identification.

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