Show All Answers

1. Is there a time limit to use a computer? Is it free?

With a library card number, you receive 3 hours per day. It is free to use the computers. Printing is available in color or black and white. The first 45 cents worth of printing is free with your library card number. Subsequent printouts are 15 cents per page for black and white and 30 cents per page for color.

2. What do I need to use a computer at the library?

You need your library card number. There are no reservations. The library has access to the Internet and Microsoft Office applications.

3. How can I make a purchase suggestion?

Please following the link below and complete the online form. Librarians responsible for that subject area will review your request and consider it for purchase.

Purchase Suggestion Form

4. Is there parking at the Main library?

The Main Library has an underground parking garage for library customers. Parking is free. There is a 2 hour time limit enforced Monday – Saturday from 8:00am - 5:00pm. Violators will be ticketed. The parking garage closes when the library closes.  Library Parking FAQs

FAQ

5. Does the library have wireless access?

Yes, it is available throughout the building. Simply connect to "San Mateo Public Library."

6. How long can I keep borrowed items?

You can keep most items for 3 weeks (21 days). DVDs can be kept for 7 days. Renewals: Most items may be renewed 5 times except for Quick Pick items which cannot be renewed.

Borrowing Policy

7. How much does it cost to rent community meeting rooms?

Rental rates depend on your organization's status (nonprofit, resident, non-resident) and the size of the room.

Meeting Room Sizes & Rates

8. How do I get a library card?

Library cards are FREE. Bring photo identification and proof of current address to the accounts desk. For anyone under the age of 18: A parent's signature and proper identification are required. Students over 14 may use their current San Mateo school ID card as identification.

Get a library card