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Posted on: June 15, 2020

New Fees for Using Credit or Debit Cards to Pay for City Services

New Fees for Using Credit or Debit Cards to Pay for City Services

Starting July 1, customers who use a credit or debit card to make payments with the City of San Mateo will be subject to service fees. Companies that process credit or debit card transactions typically charge about 2-3% of the billed amount. The fee is paid directly to the company processing the transaction, and is not charged by the City. Customers can avoid these fees by paying with alternate methods such as cash, check or e-check.

Customers will be notified of the card fees prior to payment on online portals, with signs at City facilities, and when making payments over the phone.

Examples of City services that are subject to credit card service fees include:

Parks & Recreation:

  • Facility rentals
  • Fitness passes
  • All camps, programs and child care
  • Park impact fees

Community Development:

  • All planning-related fees
  • All building-related fees
  • Fire plan check fee

Finance:

  • Business tax

Library:

  • Overdue fines
  • Meeting room rentals
  • Passport processing services

Police:

  • Permits
  • Subpoenas
  • Report copies
  • Firearm storage fees
  • Vehicle releases

Public Works:

  • Encroachment permit fees
  • Stormwater and construction fees
  • Development impact fees
  • Sewer connection charge

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