We seek to ensure the technologies we employ serve business needs, help staff to be effective and efficient, and can be maintained long term.
The DoIT process is to:
Customer SupportProvides attentive and responsive front line Help Desk support, along with access to training and other helpful end-user resources.
Business ConsultingA team of IT employees who provide support for applications, the City Intranet, and who answer staff questions about how to improve their work.
InfrastructureProvides a reliable IT backbone and nervous system, including the City's network, virtual servers, cloud hosting, VoIP phone system, and City-wide Office tools such as email.
GIS & Mapping ServicesFocuses on providing high quality GIS and mapping services.