Code Enforcement

Report a Code Violation Online
Report a Code ViolationCode Enforcement handles violations for the City of San Mateo only.

Please use our Report a Code Violation online form, or call (650) 522-7150 to report any of the following:

  • Health and Safety issues - no hot water, no heat, mold, rodents/pests, etc. 
  • Inoperable vehicles on private property, trash, weeds, or storage in public view 
  • Overgrown hedges, weeds, or bushes on sidewalk/street or blocking visibility
  • Unpermitted construction

Click to report a code violation using our online form

View Open Cases and Current Permits
Visit our Customer Self-Service (CSS) Portal to view the status of reported Code Enforcement violations, current permits issued, and much more!
Contact Code Enforcement
Hours: Monday - Friday, 8:00am - 5:00pm
Phone: (650) 522-7150
  1. Relocation Services
  2. Landlord and Tenant Resources
  3. Mediation Services
  4. Other Resources

Relocation Services

The City of San Mateo adopted the Tenant Relocation ordinance in June of 2019 to allow Code Enforcement to inspect and enforce the current conditions of the property to ensure the safety of the tenants from substandard and immediate life-safety conditions. When Code Enforcement confirms the conditions of the property are substandard and/or life-threatening to the occupants, the ordinance requires the property owner to temporarily or permanently relocate the tenants.

For more information on the Relocation Ordinance - Chapter 7.50 Property Owner Obligations with Respect to Tenants Displaced from Unsafe or Substandard Units.