Resources for Those in Need

If you or someone you know needs assistance, emergency shelter, food or other basic needs, please call 2-1-1 or contact Samaritan House at (650) 347-3648.

If you’re a business operator or employee in need of assistance, please visit our Resources for Businesses and Employees page.

Do You or Someone You Know Need Help?

Visit the County’s COVID-19 Resources Page for more information about how to get help with housing, child care, financial assistance, utilities and more.

Samaritan House - Core Service Agency:
The San Mateo-based nonprofit Samaritan House provides a number of services for those needing assistance with housing, food, health care and more. If you or someone you know needs assistance, please contact Samaritan House at (650) 347-3648 first to see how to access these programs and for health screening before entering.

Financial Assistance: Low-income residents may also apply for emergency financial assistance through the new San Mateo County Strong Fund. Please review this County resource guide for information about how to qualify and apply.

Food Resources: For information about grocery and meal programs throughout the County, contact the Food Connection Hotline at: 800-984-3663 or visit https://www.shfb.org. Seniors & older-adults at-risk of COVID-19 may qualify for free meals from local restaurants to be delivered at home through the Great Plates Delivered program.

Public Assistance Programs: For connections to Medi-Cal, CalFresh, CalWORKs, and General Assistance, visit www.mybenefitscalwin.org or email hsa_ess_questions@smcgov.org or call 800-223-8383

Mental Health & Crisis Support: If you or someone you know is experiencing challenges with anxiety, panic, depression, alcohol and drug use or other emotional distress, you are not alone.  San Mateo County Health provides information about resources that are available 24/7 https://www.smchealth.org/bhrsservices.

San Mateo County
The San Mateo County Office of Community Affairs has a list of some important resources and materials that we hope our community can use to get through this difficult time.  A general list of the County’s core service agencies is also available online.

Resources for Immigrants
The County helps connect community members to resources regardless of immigration or citizenship status. These resource guides have information on community based organizations and other services available for our immigrant community.

The State of California has also put together a COVID-19 Resource Page for residents, and a COVID-19 California Immigrant Guide as well as in Spanish: COVID-19 Guía para los Californianos Inmigrantes.

Mortgage Assistance: Homeowners unable to make payments due to COVID-19 are eligible to apply for a federal mortgage forbearance plan and a state mortgage forbearance plan. To determine eligibility for the federal program, residents may check if their mortgage is being serviced by either of the federal partners: Fannie Mae or Freddie Mac. Residents may check if their bank, credit union, lender, or servicer are one of the participating entities in the state program with the California Department of Business Oversight. To apply for either program, residences must directly contact their mortgage servicer to establish individual payment plans.

Thrive Alliance
Thrive Alliance has a COVID-19 web page and compiled a short list of local nonprofit and what services are being provided.

IMPORTANT RESOURCES

San Mateo County
smcgov.org

San Mateo County Health:
smchealth.org/coronavirus

Centers for Disease Control (CDC) and Prevention:
cdc.gov/coronavirus

COVID-19 CALL CENTER

Call 2-1-1 with all non-emergency and non-medical inquiries.

The 2-1-1 service is available 24/7 in 180 languages.