Novel Coronavirus (COVID-19) Updates

As of Dec. 16, San Mateo County and the Bay Area are under the state's mandatory Regional Stay At Home Order

For your own safety, do not gather with people outside your household. In-person dining at restaurants is prohibited and many businesses are required to close or modify their operations. Read more about these mandatory restrictions in a County news release

City Hall will be closed to the public during the Regional Stay At Home Order. Many city services can still be accessed remotely by visiting our Online & Remote Services web page. At this time, there will be no other changes to City services.

Please remember you are required to wear face coverings when in public at businesses, waiting in line, at medical facilities, and on public transit. You should still maintain social distancing at all times. You must wear face coverings when outdoors recreating if social distancing cannot be maintained. Review the County’s Reopening page for more information.

We’re working closely with state and local agencies to monitor and respond to the evolving impacts of COVID-19 in our community. We’ll continue to provide local updates and City-specific information as we prioritize the health and safety of our community.

Multi colored heart with San Mateo Comeback and COVID graphics
  1. COVID-19 Vaccination Information

    COVID-19 vaccines approved by the FDA are shown to be safe and effective in clinical trials. The vaccine is being provided in San Mateo County under the State's prioritization schedule for equitable distribution. Learn more about when you'll have access. Read on...
  2. City Hall Temporarily Closed to Public

    City Hall is temporarily closed to the public due to the COVID-19 pandemic and the State's Regional Stay Home Order. You can still access City services and staff remotely, by visiting our Online Applications & Services web page. Read on...
  3. Report or Appeal a Violation of Health Orders at Local Businesses

    San Mateo County has created a COVID-19 Compliance Team that will investigate and respond to reports of alleged violations of state and local health orders related to COVID-19. Learn how to make a report or appeal a violation on the County's web page. Read on...
  4. Tenants Who Cannot Afford Rent Due to COVID-19 Are Protected from Eviction

    In response to hardships many in our community are facing due to the economic impacts of the pandemic, moratoriums were adopted to ban residential and commercial evictions if tenants cannot pay rent due to COVID-19. Additional Info...
View All
  1. IMPORTANT RESOURCES 

    State of California
    covid19.ca.gov

    San Mateo County Health
    smchealth.org/coronavirus

    San Mateo County
    smcgov.org

    Centers for Disease Control (CDC) and Prevention
    cdc.gov/coronavirus

    COVID-19 CALL CENTER

    Call 2-1-1 with all non-emergency and non-medical inquiries.

    The 2-1-1 service is available 24/7 in 180 languages.

Latest Information Regarding City Services

Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.

City Hall Opens for Limited Service
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.

Most City Facilities Remain Closed to the Public
To protect the health of our staff and residents, some City facilities remain closed to the public including libraries, community centers and the Police Department. Read more about the facility closures and the impact on City programs and events.

Recreation Resumes with Limitations
Poplar Creek Golf Course, the Tennis Courts and Japanese Garden in Central Park, and parks are open to the public with some limitations. Read the Parks and Recreation FAQ for more information. 

Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and health orders, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.