- Public Safety Information & Services
- Novel Coronavirus (COVID-19) Updates
Novel Coronavirus (COVID-19) Updates
We’re working closely with state and local agencies to monitor and respond to the evolving impacts of COVID-19 in our community. On June 15, the State retired the Blueprint for a Safer Economy and capacity and distancing restrictions were lifted for most businesses and activities. Visit the State's COVID-19 website for the latest information.
County Health Order Requiring Masks Indoors
Due to the increased risk of the COVID-19 Delta variant, effective Aug. 3, 2021 Bay Area health officers issued orders requiring people to wear face coverings while indoors in public settings, regardless of vaccination status and with limited exceptions. The order applies to all indoor public settings, venues, gatherings, and workplaces, such as, but not limited to: offices, retail stores, restaurants and bars, theaters, family entertainment centers, conference centers and government offices serving the public. Read the San Mateo County Health Order, and find flyers businesses can use to notice the requirement.
At this time, the City of San Mateo is only taking complaints that occur at businesses located within the City of San Mateo. If you would like to report an egregious violation of the health order at a business located in the City of San Mateo (not any other jurisdiction or city), please email email@example.com.
The State recently extended eviction protections for those who have been unable to pay rent due to COVID-19 until Sept. 30, 2021. Qualifying renters and landlords can now apply for 100% of rent or utilities owed! Application assistance is available too! Read on...
Latest Information Regarding City Services
Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.
City Hall is Open
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.
Recreation and Libraries
Many City parks and recreation facilities are reopening. Read the Parks and Recreation FAQ for more information. All City library branches are now open to the public with some limitations. Visit our Library FAQ page for more information.
Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and health orders, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.