Novel Coronavirus (COVID-19) Updates

We’re working closely with state and local agencies to monitor and respond to the impacts of COVID-19 in our community.

San Mateo County has been issued a variance so that more activities and business are allowed. The Health Officer issued a new Shelter-In-Place Order on June 17, 2020 that aligns with the Governor’s Phase 2 Reopening Plan.

People are still required to wear face coverings when in public at essential businesses, waiting in line, at medical facilities, and on public transit. It’s recommended, but not required, to wear face coverings when recreating outdoors. You should still maintain social distancing at all times. Review the County’s Reopening page for more information.

We’ll continue to provide local updates and City-specific information as we prioritize the health and safety of our community.

  1. We Want You to Celebrate Fourth of July Safely

    COVID-19 remains a real threat to our community, so we encourage you to celebrate this patriotic holiday safely at home. All fireworks are illegal in San Mateo, they are dangerous and pose a serious fire risk. Restrictions are also in place at City parks. Read on...
  2. Parks & Recreation Amenities Reopening

    We’re happy to announce some additional Parks & Recreation amenities are reopening, including dog parks! Remember to wear face coverings when you can't maintain social distancing in public. We all need to do our part to curb the spread of COVID-19. Read on...
  3. Reopening San Mateo - New City & County Web Pages

    As San Mateo County begins to reopen, it's important for individuals and businesses to continue taking safety precautions to reduce the spread of COVID-19. A lot is changing under the new Health Order, so please make sure to stay informed. Read on...
  4. Health Order Updated to Allow for Many Businesses to Reopen

    The County Health Officer issued a new order that aligns with the State's expanded Phase 2 Reopening. Additional businesses allowed to reopen include dine-in restaurants, hair salons & gyms. Local face covering and social distancing requirements remain. Read on...
  5. Tenants Who Cannot Afford Rent Due to COVID-19 Are Protected from Eviction

    In response to hardships many in our community are facing due to the economic impacts of the pandemic and the Shelter in Place Order, moratoriums have been adopted to ban residential and commercial evictions if tenants cannot pay rent due to COVID-19. Additional Info...
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  1. IMPORTANT RESOURCES 

    State of California
    covid19.ca.gov

    San Mateo County Health
    smchealth.org/coronavirus

    San Mateo County
    smcgov.org

    Centers for Disease Control (CDC) and Prevention
    cdc.gov/coronavirus

    COVID-19 CALL CENTER

    Call 2-1-1 with all non-emergency and non-medical inquiries.

    The 2-1-1 service is available 24/7 in 180 languages.

Latest Information Regarding City Services

Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.

City Hall Opens for Limited Service
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.

Most City Facilities Remain Closed to the Public
To protect the health of our staff and residents, some City facilities remain closed to the public including libraries, community centers, and the Police Department. Read more about the facility closures and the impact on City programs and events.

Recreation Resumes with Limitations
Poplar Creek Golf Course, the Tennis Courts and Japanese Garden in Central Park, and some parks are open to the public with some limitations. Read the Parks and Recreation FAQ for more information. The Parks and Recreation 2020 Summer Activity Guide is online and now accepting registration for upcoming virtual classes.

Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and Shelter in Place Order, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.