- Public Safety Information & Services
- Novel Coronavirus (COVID-19) Updates
Novel Coronavirus (COVID-19) Updates
County & City of San Mateo Monitoring, Responding to CoronavirusWe’re working closely with state and local agencies to monitor and respond to the impacts of COVID-19 in our community.
The Health Officer of San Mateo County issued a new Shelter-In-Place Order on May 29, 2020 that is effective at 12:01 am on June 1, 2020. The new Order generally aligns with the Governor’s Phase 2. This Order is in effect until it is extended, rescinded, superseded or amended in writing by the Health Officer.
People are still required to wear face coverings when in public at essential businesses, waiting in line, at medical facilities, and on public transit. It’s recommended, but not required, to wear face coverings when recreating outdoors. You should still maintain social distancing at all times. Review the County’s FAQ page for answers to frequently asked questions.
We’ll continue to provide local updates and City-specific information as we prioritize the health and safety of our community.
The San Mateo County Health Officer updated the Shelter in Place Order to allow for outdoor dining effective Saturday, June 6. The updated order allows restaurants to provide dining in outdoor spaces so long as additional safety protocols are in place. Read on...
In response to hardships many in our community are facing due to the economic impacts of the pandemic and the Shelter in Place Order, moratoriums have been adopted to ban residential and commercial evictions if tenants cannot pay rent due to COVID-19. Additional Info...
Are you a senior who is having a hard time preparing meals? Older adults who are sheltering in place, unable to access meals, and ineligible for other nutrition programs, can receive free meals delivered to their homes through the Great Plates program. Read on...
It’s a virtual world these days and although our doors are closed, we’re here for you virtually! We’re creating fresh content and sharing some of our favorite resources to keep you occupied while we stay home and help curb the spread of COVID-19. Read on...
Latest Information Regarding City Services
Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.
City Hall Opens for Limited Service
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.
Most City Facilities Remain Closed to the Public
To protect the health of our staff and residents, some City facilities remain closed to the public including libraries, community centers, and the Police Department. Read more about the facility closures and the impact on City programs and events.
Recreation Resumes with Limitations
Poplar Creek Golf Course, the Tennis Courts and Japanese Garden in Central Park, and some parks are open to the public with some limitations. Read the Parks and Recreation FAQ for more information. The Parks and Recreation 2020 Summer Activity Guide is online and now accepting registration for upcoming virtual classes.
Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and Shelter in Place Order, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.