- Public Safety Information & Services
- Novel Coronavirus (COVID-19) Updates
Novel Coronavirus (COVID-19) Updates
|We’re working closely with state and local agencies to monitor and respond to the evolving impacts of COVID-19 in our community.|
San Mateo County is in the red tier of the State's Blueprint for a Safer Economy, noting there is a "substantial" risk of COVID-19. Many businesses are required to modify operations. Visit the State's COVID-19 website to search for the current status of what is allowed. Visit the California Department of Public Health's website for more details about what data is being evaluated.
Please remember you are required to wear face coverings when in public at businesses, waiting in line, at medical facilities, and on public transit. You should still maintain social distancing at all times. You must wear face coverings when outdoors recreating if social distancing cannot be maintained. Review the County’s Reopening page for more information.
We’ll continue to provide local updates and City-specific information as we prioritize the health and safety of our community.
San Mateo County has created a COVID-19 Compliance Team that will investigate and respond to reports of alleged violations of state and local health orders related to COVID-19. Learn how to make a report or appeal a violation on the County's web page. Read on...
We know it's Halloween, but catching COVID can be pretty scary. We want you to have fun. So please be respectful of your neighbors and remember some may not feel comfortable with visitors this year! Find some ideas for how to celebrate Halloween safely. Read on...
The San Mateo County Strong Fund has a new grant program for residential rental property owners who've lost income due to COVID-19. The Small Property Owner Assistance Program is accepting applications from Oct. 14 to at least Oct. 28, 2020. Learn more! Read on...
Testing for COVID-19 is available for everyone who lives or works in San Mateo County regardless of symptoms or increased risk of exposure. The County has just expanded testing at the Event Center, now offering free tests Tuesdays through Saturdays. Read on...
As promised, we’ve reopened our City playgrounds after state public health experts released new rules. For your family’s safety, all visitors must follow the state's mandatory safety precautions. Wear face coverings, wash hands and avoid crowds. Read on...
Latest Information Regarding City Services
Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.
City Hall Opens for Limited Service
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.
Most City Facilities Remain Closed to the Public
To protect the health of our staff and residents, some City facilities remain closed to the public including libraries, community centers and the Police Department. Read more about the facility closures and the impact on City programs and events.
Recreation Resumes with Limitations
Poplar Creek Golf Course, the Tennis Courts and Japanese Garden in Central Park, and parks are open to the public with some limitations. Read the Parks and Recreation FAQ for more information.
Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and health orders, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.