- Public Safety Information & Services
- Novel Coronavirus (COVID-19) Updates
Novel Coronavirus (COVID-19) Updates
|We’re working closely with state and local agencies to monitor and respond to the impacts of COVID-19 in our community.|
San Mateo County has been issued a variance so that more activities and business are allowed. The Health Officer issued a new Health Order on June 17, 2020 that aligns with the Governor’s Phase 2 Reopening Plan.
People are still required to wear face coverings when in public at essential businesses, waiting in line, at medical facilities, and on public transit. It’s recommended, but not required, to wear face coverings when recreating outdoors. You should still maintain social distancing at all times. Review the County’s Reopening page for more information.
We’ll continue to provide local updates and City-specific information as we prioritize the health and safety of our community.
With COVID-19 cases and hospitalizations rising across California, Gov. Newsom announced a statewide rollback of our reopening effective July 13. Indoor dining at restaurants is no longer allowed and bars must cease service. Other restrictions in place. Read on...
Do you or someone you know need financial assistance but were unable to receive state or federal help due to immigration status? The new San Mateo County Immigrant Relief Fund was created to help those who are economically impacted by COVID-19. Read on...
Testing is critical to fighting the spread of COVID-19 in San Mateo. The County offers free testing with Project Baseline at several cities on various days of the week. This drive-thru testing is available to anyone, with or without symptoms or insurance. Read on...
Parking enforcement returns July 15 for all parking meters, pay stations, street sweeping and residential parking permit program areas. You can find your street sweeping schedule online. Please move vehicles and pay parking meters to avoid citations. Read on...
In response to hardships many in our community are facing due to the economic impacts of the pandemic and the Shelter in Place Order, moratoriums have been adopted to ban residential and commercial evictions if tenants cannot pay rent due to COVID-19. Additional Info...
Latest Information Regarding City Services
Doing Business with the City Remotely
In an effort to minimize potential exposure to COVID-19 and make interacting with the City easier, we’ve made a number of our services available online. Our Online and Remote Applications and Services page lists a collection of services available online as well as a number of applications that can either be submitted online or completed remotely by printing and faxing or mailing to the appropriate departments.
City Hall Opens for Limited Service
City Hall is currently open Monday through Friday from 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm. Before coming to City Hall, please make sure you review and understand the Social Distancing Protocols for City Hall Visitors.
Most City Facilities Remain Closed to the Public
To protect the health of our staff and residents, some City facilities remain closed to the public including libraries, community centers, and the Police Department. Read more about the facility closures and the impact on City programs and events.
Recreation Resumes with Limitations
Poplar Creek Golf Course, the Tennis Courts and Japanese Garden in Central Park, and some parks are open to the public with some limitations. Read the Parks and Recreation FAQ for more information. The Parks and Recreation 2020 Summer Activity Guide is online and now accepting registration for upcoming virtual classes.
Formal Public Meetings to Continue As-Needed
Due to the State of California’s Declaration of Emergency and Shelter in Place Order, all City Council and Commission meetings will be held remotely. In-person attendance is not an option. The public can attend public meetings and provide comment virtually using the instructions provided on the Public Meeting Portal.