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New Resident Information
New to San Mateo?
Here is some useful information, phone numbers and companies you'll need to contact.
Recology - San Mateo County
Residential and commercial garbage collection services. All properties in San Mateo must have garbage service.
Phone: (650) 595-3900
Hours: 8:00am - 5:00pm (Monday - Friday)

Waste may also be disposed of at the following locations:

San Carlos Transfer Station
225 Shoreway Road San Carlos
Phone: (650) 592-0255
Hours: 6:00am - 6:00pm (M-F), 8:00am - 5:00pm (Weekends)

Gas & Electric
Gas and electric services are provided by Pacific Gas and Electric (PG&E), a private utility company.
  • Moving to or from San Mateo?: (800) PGE-5000
  • 24 Hour Emergency or Customer Service: (800) 743-5000
  • Electrical Outages: (800) 743-5002
  • Find the location of underground facilities: (800) 227-2600
  • Spanish: (800) 660-6789
  • Chinese: (800) 893-9555
  • Vietnamese: (800) 298-8438
Recology - San Mateo County
Residential and commercial recycling service.
Phone: (650) 595-3900
Hours: 8:00am-5:00pm (Monday-Friday)
Website: www.recologysanmateocounty.com 

San Mateo County Recycleworks
For information on the countywide recycling efforts, as well as what, where, and how you can recycle.
Phone: (888) 442-2666
Website: www.recycleworks.org

(South Bayside Waste Management Authority SBWMA)
The primary goal is to provide cost-effective waste reduction, recycling and solid waste programs to its member agencies through the frranchise hauler Republic Services.
Phone: (650) 802-3500
Website: www.rethinkwaste.org

Also see: Recyclable materials may also be brought directly to the San Carlos Transfer Station.

City of San Mateo - There is no need to call to begin service.
The City provides sanitary sewer service to all San Mateo residents. Fees for service are based on water consumption, and are charged annually on your property tax bill.
Sewer Service Fee Information: (650) 522-7367
California Water Service (Cal Water)
Water service is provided by California Water Service (Cal Water), a private utility company.

To start or cancel service: (650) 558-7800
To report a problem: (650) 558-7800

San Mateo City Hall – 330 West 20th Avenue, San Mateo, CA 94403

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