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Social Services

Child Protective Ordinance
In November 1996, the City of San Mateo adopted an ordinance to help protect children enrolled in non-profit programs. In addition to requiring background checks of adults supervising children, certain requisites of this ordinance are in place to help provide education and information for adults working with children in any youth program as to appropriate adult behavior and ways to respond if you feel a child has been abused. Learn More

Residential Care Facilities
The City of San Mateo has researched and prepared a summary document that provides extensive description of the various types of residential care facilities that may be found within the City. This document includes definitions of the different types of facilities, the responsible authorities for licensing and oversight, licensing requirements, California and San Mateo code references, and detailed contact information regarding these programs.
Information Regarding Residential Care Facilities in the City of San Mateo

If you have any additional questions regarding Residential Care Facilities, you may contact the Planning Division at (650) 522-7202.

Peninsula Conflict Resolution Center (PCRC)
Having a dispute with a neighbor, tenant, landlord, business, or co-worker? Give mediation a try! Contact the PCRC.

Community Information Program
The Community Information Program of the Peninsula Library System maintains an online database of health and human services for San Mateo County. This directory contains an extensive listing of social service organizations that operate in the City and throughout the County of San Mateo. Learn More

County of San Mateo Human Services Agency
The County of San Mateo Human Services (HSA) is another resource for San Mateo residents to access additional family and individual support for such services as Alcohol and Other Drug Services, Children & Family Services, and Employment & financial Assistance.  Learn More

View more community and social services
The first listing on this link will be for the 2-1-1 service, which provides free and confidential information and referral and is an excellent "one stop" resource. When you call 2-1-1 in San Mateo County, they can help you find food, housing, health care, senior services, child care, legal aid, counseling and much more.

San Mateo City Hall – 330 West 20th Avenue, San Mateo, CA 94403

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