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Public Works: FEMA Flood Zone & Flood Insurance

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1. What is the National Flood Insurance Program?
2. What is the "new" FEMA map?
3. How do I obtain a copy of the flood hazard map for the City of San Mateo?
4. Why do I need to purchase insurance if there has never been a flood in the neighborhood?
5. Why is purchasing flood insurance important to homeowners?
6. Is flood insurance required for all structures in the floodplain?
7. What is the difference between tidal flooding and stormwater/residual flooding?
8. What other projects are needed to get my neighborhood out of the flood zone?
9. What is the City doing to help residents stuck in the flood zone?
10. Why doesn’t the City form assessment districts to fund completion of all flood related projects?
11. How do I purchase a flood insurance policy?
12. How are flood insurance premium rates calculated?
13. If my agent has questions where should he/she call?
14. What processes are available for changing or correcting the information shown on the flood hazard map when large areas of a community are affected?
15. Why is the burden of proof placed on the community or person that requests a map change?
16. What can homeowners do if they believe their homes should not be included in an SFHA?
17. Under what circumstances will FEMA waive the review and processing fee for a map change request?
18. Where can I learn more about hte National Flood Insurance Program?

San Mateo City Hall – 330 West 20th Avenue, San Mateo, CA 94403

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