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Library

Show All Answers

1. Is the automated book drop at the Main Library closed when the library is closed?

The automated book drop at the Main Library is closed when the library is closed for holidays. This includes holidays as well as other designated days that are part of cost savings measures.

2. Is there a time limit to use a computer? Is it free?

There is a limit of 2 hours per day. It is free to use the computers. The first 3 pages of printing are free, after the third page it will cost 15 cents a page. Computer Use Policy

3. How can I make a purchase suggestion?

Please send an email to smplref@plsinfo.org and include the following information:
Your Name
Your library barcode (all 14 digits)
Author
Title
Any other comments

4. What do I need to use a computer at the library?

You need your library card number. There are no reservations. The library has access to the Internet and Microsoft Office applications. Computer Use Policy

5. Is there parking at the Main library?

Yes, the Main Library has an underground parking garage for library customers. Parking is free with a 2-hour limit. The parking garage closes when the library closes.

6. Does the library have wireless access?

Yes, it is available throughout the building. More FAQ's about Wireless

7. How long can I keep borrowed items?

You can keep most items for 3 weeks (21 days). DVDs can be kept for 7 days. Renewals: Most items may be renewed 2 times.
Borrowing Policy

8. How much does it cost to rent community meeting rooms?

Rental rates depend on your organization's status (nonprofit, resident, non-resident) and the size of the room. Find more information at http://www.cityofsanmateo.org/index.aspx?nid=515 Meeting Room Sizes & Rates

9. How do I get a library card?

Library cards are FREE. Bring photo identification and proof of current address to the accounts desk.
For anyone under the age of 18:
A parent's signature and proper identification are required. Students over 14 may use their current San Mateo school ID card as identification.

Get a library card

10. Is there a book drop outside each library?

At each of our 3 libraries, there is a bookdrop on the outside of the building. At Main Library, there is an additional drive-up book drop on the driver's side of the vehicle.
All library materials can be put into the bookdrops (except for magazines at Main only).