|
The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Building Inspections
|
|
The Building Inspection division is the service area within the Community Development Department that is charged with enforcing the City of San Mateo building and related technical codes. These codes contain the minimum standards to safeguard life, health, property and public welfare. These codes also regulate the design, repair, maintenance, construction, alteration, moving or demolition of buildings in order to ensure the safe use of such buildings.
|
|
|
1. Inspection services - to ensure that new construction or alterations to existing structures or buildings are being performed in a manner that complies with the minimum standards set forth in the building and related technical codes. 2. Plan review services...of construction documents including plans, engineering data, energy conservation reports, fire sprinkler and fire alarm plans for compliance with applicable codes and ordinances. 3. Permit issuances...for building, plumbing, electrical, mechanical, fire sprinkler and fire alarm construction, alteration or installation work. Other services provided by the Building Inspection Division include off hour inspections, time extensions for building permits, inspection of fire sprinkler systems for one and two family dwellings, code interpretation consultation, and inspections of daycare facilities located in single family dwellings for 14 or fewer children.
|
|
|
The City of San Mateo offers an inspection request line, that allows customers the ability to call seven days a week from 6am to 12 midnight to schedule next day inspections. Please call 24 hours in advance of your desired inspection date. To schedule an inspection, use our Direct Inspection Appointment Line by calling (650) 522-7170. Inspections are performed between
9:00 am - 12:00 pm and 12:30 pm - 5:00 pm *Calls received after 4:30pm will be scheduled the next business day. To receive a morning inspection you need to request your inspection before 12:00pm. Any calls received after will be scheduled for the afternoon. Before calling for an inspection you must have the following information:
-Permit number
-Contractor's name and phone number
-Project address, including floor number, suite number etc..
-Provide inspection code desired
-Date of desired inspection
|
|
|
Inspectors will be inspect your house 24 hrs from the time you called to schedule the inspection.*Calls received after 4:30pm will be scheduled the next business day. To receive a morning inspection you need to request your inspection before 12:00 noon Any calls received after will be scheduled for the afternoon.
|
|
|
Inspections are performed in the time frame of morning or afternoon. Morning inspections take place between the time frame of 9:00am and 12:00 noon Afternoon inspections are performed between 12:30 noon and 5:00pm There are no special times that can be requested other than between those hours.
|
|
|
To cancel or reschedule an inspection, please call: (650) 522-7172
|
|
|
The following is a summary of typical inspections and the stage when the inspection should be scheduled. Each project will require the inspections relative to the work that is being done. Foundation: A foundation inspection shall be scheduled when the trenches are excavated, forms and steel reinforcing bars are in place, but prior to concrete being poured. Under Floor: An inspection shall be scheduled after all under floor framing, plumbing, electrical, and mechanical is complete and before insulation and the sub-floor is installed. Roof Nail: A roof nail inspection is required after the roofing deck is installed and before applying any roofing materials. Exterior Shear Nail: A shear nail inspection is required after the shear walls are installed and before any exterior protection in applied. Fire Inspection: A residential fire sprinkler system inspection is required for piping, hangers and sprinkler location before the rough framing inspection. Rough Frame: The rough framing inspection shall be scheduled after the roof and walls are weather tight. All rough framing, rough electrical, rough plumbing, and rough mechanical shall be completed prior to the inspection. Also, if automatic fire sprinklers are installed, a fire inspection shall be completed prior to a rough framing inspection. Electrical: A rough electrical inspection shall be scheduled after all the electrical wiring is run and before the receptacles are installed. If a rough framing inspection is required, the electrical system will be inspected at that time. After all the work is completed, a final inspection shall be scheduled and the electrical fixtures and receptacles will be inspected. Plumbing:
• Under floor plumbing: When all under floor work is installed, at under floor inspection. Drainage systems shall be tested and inspected while under 10 foot headwater test and water piping shall be tested under working pressure.
• Rough plumbing: A rough plumbing inspection shall be scheduled after all the plumbing systems (drainage, vents, water and gas piping) are completed. If a rough framing inspection is required, the plumbing system will be inspected at that time. Drainage and vent systems shall be tested and inspected while under 10 foot headwater and water piping shall be tested under working pressure.
• Main Sewer Line: The main sewer line and its connection to the public sewer shall be scheduled for a water test inspection.
• Gas Lines: All gas lines and systems require an inspection before connections are made to the supply lines. If a rough framing inspection is required, the inspection for the gas line shall be inspected along with the rough frame. For the inspection, the installer shall supply equipment to conduct an air pressure test of ten pounds for 15 minutes to be verified by the Building Inspector. Mechanical:
• Under floor inspection: An inspection is required for under floor ducts or vents. If an under floor inspection is required, the mechanical ducts and vents will be inspected at that time.
• Rough mechanical: A rough mechanical inspection shall be scheduled after the mechanical system, heat ducts, exhaust and vent ducts are installed. If a rough framing inspection is required, the inspection for the mechanical system shall be inspected along with the rough frame Lath and Plaster: An inspection shall be scheduled to inspect the attachment (screwing or nailing) or all firewalls and water-resistant wallboard. An inspection shall also be scheduled to inspect the attachment for all exterior lath.
• Insulation: All required insulation shall be inspected after installation and before the material is covered. Final Inspection: When all work is completed a final inspection shall be scheduled prior to occupancy or use of the area. If automatic fire sprinklers were installed, a final inspection from the Fire Inspector shall be scheduled and approved prior to scheduling the final Building inspection.
|
|
|
If a special inspection for certain work is required of your project, the property owner must employ a special inspector who is certified by the Building Official to perform the special inspections required for your project. Special inspections are in addition to those inspections performed of the Building Inspection Division. The Property owner must supply the Building Official with a "notice of final inspection" by the special inspection agency before your job can be "finalized" by the City Building Inspector. If you have any questions about the special inspection requirements you should contact the plan checker assigned to you project. Field problems with special inspection should be brought to the attention of you City Building Inspector.
|
|
|
A certificate of occupancy is required for all:
-New buildings (except single family dwellings)
-Horizontal or vertical additions to existing buildings
-Changes in occupancy classifications
-Changes in number of dwelling units
|
|
|
A Temporary Certificate of Occupancy (TCO) is normally issued to property owners who would like to occupy their property before all work required under a building permit has been completed. Provided that all life safety items and that no substantial hazards exist and all other city departments having conditions attached to the project agree, a Temporary Certificate of Occupancy may be issued when only "finish work" remains.
|
|
|
The Building Inspection Division investigates the following types of complaints:
-Construction or alteration work in progress without a valid permit
-Unauthorized changes of occupancy and unauthorized changes of use in a non-residential property.
-Construction work in violation of "hours of work" ordinance. Upon verification that a complaint concerning violations of City of San Mateo Municipal Codes has or is occurring, a building inspector may issue a "notice of correction/stop work order" that will:
a) Identify the violation
b) Provide instructions as to what actions are required to correct the violation
|
|
|
You will be advised by a staff member of the actions needed to correct violations.
|
|
|
There have been some changes in the one and two family residential fire sprinkler inspection program. The Building Inspection Division now performs these inspections. To schedule an inspection call the Building Division at (650) 522-7170. This is for single family dwellings only. Any other fire permit inspections need to be scheduled with the Fire Prevention Department. *All new water services installed or modified as part of a residential fire sprinkler system installation must be flushed and witnessed by the inspector PRIOR to connecting to the fire sprinkler system. Failure to do so will result in the contractor disconnecting the fire sprinkler system from the water service and back flushing the fire sprinkler system. *Please be aware that a framing inspection for your project cannot be scheduled until the fire sprinkler rough inspection has been approved.
|
|
|
To schedule an inspection for a Fire Permit you need to call the Bureau if Fire Protection and Life Safety. You must call the department 48 hours in advance, and during normal business hours. Call (650) 522-7940
Bureau of Fire Protection and Life Safety Normal Business Hours:
8:00am to 12:00 noon
1:00pm to 5:00pm Inspections are performed between:
9:00 a.m. and 4:00 p.m. Only the contractor under permit may request the inspection. The following minimum information is required at time of requesting an inspection: 1. Permit Number__________.
2. Contractors Name and Phone No.
3. Project Address, including floor and suite #.
4. Type of inspection desired. Fire Sprinkler systems and/or Fire Alarm systems may take more than the typical one hour inspection time allotted and may require more than one inspector to be scheduled. The contractor will be responsible to schedule the appropriate inspection time and number of inspectors, technicians, etc. Contact your Fire Inspector (number listed above) if you have any questions, before scheduling an inspection. The installation contractor shall be on site at time of inspection and provide, at a minimum, the following: The original approved plans and specification sheets, test reports, any written agreements, and two complete copies of as built drawings, if determined necessary by the Fire Inspector. Failure to comply will result in the inspections not taking place, and may result in additional inspection charges. To avoid last-minute delays, we recommend that contacts with the field Fire Inspector be made early in the project. Final inspections should be made a minimum of two weeks before the intended occupancy date.
|
Building Permits
|
|
The purpose of a building permit is to control the type of construction and use of property. Building permits are based on the California Building Codes, adopted to protect health, general welfare, and the investment in property. Evidence of a building permit is often necessary to obtain financing. Many permits also require review by the Planning Division. The Planning Division is a separate city division with its own commission. The Planning Division reviews the height, size, and occupancy type of your project, as well as neighborhood concerns.
|
|
|
A permit is required for any construction, repair, improvement, modification, or demolition.
|
|
|
A building permit is not required for the following:
1. One-story detached accessory buildings where the floor area does not exceed 120 square feet.
2. Rear fences not over six feet. Front fences not over three feet.
3. Oil derricks.
4. Movable cases, counters and partitions not over five feet nine inches.
5. Retaining walls that are not over four feet in height measured from the bottom of the footing to the top.
6. Water tanks supported directly upon grade if the capacity does not exceed 5,000 gallons and the ratio of height to diameter or width does not exceed 2:1.
7. Platforms and decks not more than 18 inches above grade.
8. Painting, papering, and similar finish work.
9. Temporary motion picture, television and theater stage sets and scenery.
10. Window awnings supported by an exterior wall of Group R, Division 3, and Group U occupancies when projecting not more than 54 inches.
11. Prefabricated swimming pools not exceeding 5,000 gallons and in which the pool walls are entirely above the adjacent grade.
|
|
|
Visit the City of San Mateo Building Division at 330 W. 20th Ave, or download the Building Permit Application online. For Over the counter Permits/Plan Check visit the Building Division Monday-Friday 9:30am-11:30am. Building counter hours are:
Monday - Friday 8:00am to 5:00pm
Wednesdays 9:00am to 5:00pm
Building Permit Application
|
|
|
Submitting the completed application forms along with the appropriate fee. The plans are then reviewed by a Building Plan Checker. Once approved by all Divisions/Departments, a permit is issued. A building permit issued while you wait is called and "Over the Counter Permit". Types of work that can be done over the counter are:
-Existing bathroom and kitchen remodels
-Repair of existing stucco or siding
-Most types of termite repair work
-Exterior stair repair
-Roof sheathing repair
-Replacement of existing windows (Note: window replacements that are like for like and do not break through stucco or frame do not require a permit)
|
|
|
Download the permit application from our website and fill it out, including your payment method at the bottom of the form. Fax or mail the permit to the Building Division. It takes 24 to 48 hours to process your permit. When issued we can either mail the permit to you or we can leave it in will call for you to pick up. The permits that can be done by fax or mail-in are:
-Re-roof permits
-Residential water heater installation/replacement
-Residential furnace installation/replacement
-Electrical service upgrade
-Sewer repairs to residential properties (If you are replacing the sewer on public right of way you will need to obtain an encroachment permit from the Public Works department). To fax your permit: (650) 522-7171 To mail your permit: Building Division
330 W. 20th Avenue
San Mateo, CA 94403
Building Permit Application
|
|
|
Plans are required for any addition, alteration or construction of a new structure (Structural and Non-Structural). Some projects that require plan submittals are:
-Removing all or part of a wall
Skylight
-Changing garage parking or storage areas to a recreation room, play room, or bedroom
-Any addition to the building or property such as adding a deck in the rear yard. Constructing a new addition or adding a new story. Also, building a new deck or enlarging an existing one, when the deck surface is more then 18 inches above the ground. (Check with the zoning codes to see if restrictions may apply)
-Changing the number of dwelling units
-For a building permit application that requires plans:
-Submit a minimum of four sets
-Draw to a uniform scale (1/8" = 1 ft. or 1/4" = 1 ft).
-Paper size no less than (11" x 17")
-Draw in a manner so that they can be microfilmed
-Plans must show location, nature and extent of the existing and proposed work.
-Show in detail how they conform to the provisions of the code and all other laws and regulations.
-If submitting structural plans, two sets must be submitted, wet stamped and signed by a professional engineer or architect. A complete plan should illustrate the following items:
-Building location and relationship to the street, sidewalk, property lines and other items on or near the property.
-Distance(s) between the house walls and the front, back, and side lot lines.
-Exterior elevations illustrating the addition or the change being made.
-Plans for each floor being remodeled or added to show both the existing and proposed work.
-Type and size of all building materials to be used. Show connections/attachments.
-Structural drawings and calculations if required.
Parking.
-Title 24 Part 6 Energy Calculation for new living areas. Information and forms that have been glued, pasted or taped onto plans are not acceptable, nor is "white-out" allowed on permit drawings.
|
|
|
Prior to getting a permit you might be required to submit your plans for plan check. Submit a minimum of four sets of plans, pay a Plan Check fee that is based on the construction valuation of the proposed project. Allow up to 20 working days for review. If any department has comments on your project they will issue a correction notice which will be faxed or mailed to the individual who submitted the plans. The applicant should make the corresponding corrections on a new set of plans and re-submit the plans. The plans are put back into the routing system and reviewed a second time. Once the plans are approved by all departments, we will package your permit for issuance and call the applicant to come pick up the permit. Only the contractor or the home owner may pull the permit at this time. An agent for the owner or contractor must have a letter from the owner stating that they give permission to the agent to pull the permit. A building permit fee is paid at the time the permit is picked up that is based on the construction valuation and any plumbing, mechanical, or electrical work being done.
|
|
|
To have a plan check consultation you need to speak with a Building Plan Checker. Plan check hours for consultation are Monday through Friday, 9:30am to 11:30am. If you have any problems with these times, make an appointment for a plan check outside of the plan check hours by contacting the Building Division at (650) 522-7172.
|
|
|
The California Architect and Engineer Practice Act identifies the types of work that must be prepared and designed by an Architect or Engineer. Even if not required, you may choose to hire one for your project. Owner, contractors, and/or designers can prepare and sign plans for remodeling work or new construction of a single family dwelling of wood frame construction not more than two stories in height with spans between bearing walls not exceeding 25 ft. However, special structural components such as engineered foundation or shear walls, retaining walls over four feet high, underpinning, rigid frames, structural steel or reinforced concrete or wood trusses, glu-laminated beams, columns and arches shall be designed and signed by a licensed architect, civil engineer or structural engineer.
|
|
|
Yes, you can do the work on your own residence. You may also hire another person or a contractor to do the work on your own home. Contractors must be licensed and maintain the proper insurance and business license. State law requires workers' compensation insurance be provided for all workers, so be sure you or the contractor can provide workers' compensation.
|
|
|
Some products commonly used in home remodeling projects require prior approval by the Building Division, or listed by a nationally recognized independent agency. Some of the listing agencies are Underwriters Laboratories (UL), American Gas Association (AGA), and the International Conference of Building Officials (ICBO). Some agency listings include prefabricated fireplaces and stoves, furnaces and heaters insulation, etc. When you have identified a specific brand and model you want to install, check with the Building Division to see if it has been approved for use in the City of San Mateo.
|
|
|
Some permit applications for mechanical work can be approved over-the-counter. Examples include:
-Installation of a new furnace in the same location or replacement of an existing furnace.
-Installation of any listed appliance in strict accordance with manufacturer's instructions for residential single family dwellings.
-Minor addition of fan fixtures, ventilation units, or replacement of ducts or mechanical units within a residential single family dwelling.
|
|
|
Some permit applications for plumbing work can be approved over-the-counter. Examples include:
-Replacement of residential water heaters.
-Sewer replacement/repairs to residential dwellings, (note: work being done in the public right of way requires an encroachment permit the Department of Public Works).
-Residential gas piping repairs/replacements.
-Replace/repair water piping in residential dwellings.
-Replace/repair drains or vents in residential dwellings.
-The installation of residential lawn sprinklers.
|
|
|
Some permit applications for electrical work can be approved over-the-counter. Examples include:
-Residential electrical service upgrade.
-Installation/Replacement of receptacles, switches, lighting outlets, or lighting fixtures.
-Temporary power poles.
|
Child Protective Ordinance
|
|
All incorporated non-profits with which children in the City of San Mateo are included; exceptions are public and private schools, medical facilities, religious organizations (except for employees and volunteers involved in a primarily sports related recreation program), and any other licensed organizations that are already required to conduct a criminal background check.
|
|
|
All employees who have "supervisory or disciplinary" authority over children, as defined within the ordinance, are required to take part in a criminal background check.
|
|
|
The Department of Justice (DOJ) makes the final determination of which positions have "supervisory or disciplinary" authority based on the description that the non-profit offers of the position in the application to obtain a criminal background record. Once the non-profit demonstrates that a position has "supervisory or disciplinary power over a minor", the DOJ should fulfill their request for background information.
|
|
|
No. A variety of employers and other volunteer organizations may rely upon these commercial services for background information and employee screening utilizing social security numbers or other personal identifying information, but what they do not do is bio-confirmation required for criminal background per the City's ordinance. So in order to comply with the ordinance, background checks must be completed using fingerprints.
|
|
|
Only those volunteers who in the normal course of their volunteer duties are expected to be alone with one or more children without another adult are required to participate in the background check. If it is expected that there will always be two adults present with one or more children, then those volunteers are not subject to the fingerprinting requirement of the ordinance. Also, if an adult becomes unexpectedly alone with a child due to an emergency or illness, that adult would not need to get fingerprinted.
|
|
|
Regardless of exempt status in relation to fingerprints, all volunteers and all employees who will be working with children are required to attend at least two hours of training on child abuse every two years. The non-profit organization is responsible for deciding what type of child abuse training is appropriate for their employees and volunteers.
|
|
|
Not to fulfill the requirements of this ordinance.
|
|
|
The City provides non-profit organizations with Certificate of Training cards that are to be provided to individuals upon completion of the appropriate training. This card can be accepted by other organizations to meet the ordinance.
|
|
|
Organizations need to use their best judgment on questions like this one. The 30 yard distance provision is intended to ensure that the two adults are sharing supervisory authority and can easily watch how one another interacts with the children. If the two adults are so far apart that they can't look out for each other, then they should both be fingerprinted. However, if they are within a reasonable distance of each other and are able to supervise each others actions, then they do not need to adhere to the fingerprinting requirement of the ordinance.
|
|
|
The Department of Justice provides some guidance on what to do with criminal records in the application form enclosed in this packet. A non-profit must keep the information obtained confidential and filed away in a locked cabinet. They cannot share criminal background information with anyone, not even other non-profits who would like to work with that same volunteer. Currently, there is no way to share criminal background information with different agencies.
|
|
|
The criminal records check through the Department of Justice reveals violent personal crimes, which includes most sex offenses and crimes against children. Violent crime convictions where a gun was used will be revealed for up to 10 years. Drug crimes will also be reported, but only if there are three or more felonies or misdemeanor convictions on a person's record. For additional questions, revisions, updates, or clarification, contact the Department of Justice.
|
|
|
The non-profit organization decides whether or not they want to hire someone based on the results of their background check. The ordinance does not require that anyone be screened out due to the results of their background check.
|
|
|
A recent act of the California State Legislature, commonly referred to as Megan's Law, gives law enforcement personnel greater freedom to distribute information on registered sex offenders. Starting July of 1997, any individual can go to the Police Department and determine if a person is among California's 57,000 registered sex offenders. The option to use Megan's Law has been added into the ordinance so that in the future the City can take full advantage of the information this legislation provides.
|
|
|
Each year all non-profit organizations subject to the ordinance will be required to submit in writing a Certificate of Compliance not later than August 1. The form should be submitted with the renewal of the agency non-profit business tax certificate each year.
|
|
|
There are two measures of enforcement for non-compliance, as specified in the ordinance. First, the organization will not be allowed to reserve any public facility, which includes parks, fields, meeting rooms, etc. Secondly, the agency could be subject to a monetary civil penalty of $100 per non-fingerprinted or non-trained employee volunteer.
|
Code Enforcement
|
|
The enforcement process is typically initiated in several ways:
1. In response to a complaint by an individual;
2. Observation of a code violation by City staff as they patrol the community and do their jobs;
3. As a consequence of an action (for example, an application for a building permit or a request for a zoning variance).
|
|
|
A complaint about a possible code violation is made by letter, telephone, email, or in person to the appropriate City department. Please be prepared with specific information, such as: the address of the property, detailed description of the situation, and the length of time you have observed the situation. You do not have to identify yourself, however, having your name will assist us with follow-up and ensure we have all the information we need to resolve the situation.
|
|
|
In many cases, the individual responsible for the code violation is given the opportunity to voluntarily correct the situation and comply with current codes without a penalty. If the correction is not made, then the individual may be subject to fines and other penalties.
|
|
|
In some cases, businesses cannot be operated out of the home. However, there are some business activities which are permitted in residences. Uses such as home offices, professional services, instruction, food preparation, and handicrafts may be allowed if certain criteria are met and a Home Occupation permit is obtained. Commercial auto repair and retail sales from the home are not allowed. -To be permitted, a home occupation must meet the following criteria:
-All employees of the business must be residents in the dwelling.
-Only 400 square feet of the home, or up to 20% of the living area, whichever is less, may be used for the business.
-Clients may only visit the dwelling between the hours of 8am and 6pm, and no more than five client visits per day are allowed.
-Parking must be provided for all business vehicles.
-Deliveries to the business may only be made by private mail service or the Postal Service.
-Outdoor storage of goods, equipment, or material is not allowed.
-A valid business tax certificate must also be maintained at all times that the home occupation is conducted.
-Vehicles used for the business may not have visible logos.
-For information regarding a Home Occupation Permit, please contact the Planning Division at (650) 522-7212. To apply for, or to request an application for a Home Occupation Permit and a business tax certificate, you may contact the Finance Department at City Hall, 330 West 20th Avenue. Their phone number is (650) 522-7100. To view the SMMC regarding Home Occupation click on the following:
Home Occupation (SMMC: 27.16.040)
|
|
|
See the Planning Department's sign ordinance overview.
|
Library
|
|
You can keep most items for 3 weeks (21 days). DVDs can be kept for 7 days. Renewals: Most items may be renewed 2 times.
Borrowing Policy
|
|
|
Yes, the Main library has an underground parking garage. Parking is free. Please park for at most 2 hours. The parking garage closes when the library closes.
|
|
|
You need your library card number. There are no reservations. The library has access to the Internet and Microsoft Office applications.
Computer Use Policy
|
|
|
Rental rates depend on your organization's status (nonprofit, resident, non-resident) and the size of the room
Meeting Room Sizes & Rates
|
|
|
There is a limit of 2 hours per day. It is free to use the computers. The first 3 pages of printing are free, after the third page it will cost 15 cents a page.
Computer Use Policy
|
|
|
Please send an email to smplref@plsinfo.org and include the following information:
Your Name
Your library barcode (all 14 digits)
Author
Title
Any other comments
|
|
|
Library cards are FREE. Bring photo identification and proof of current address to the accounts desk.
For anyone under the age of 18:
A parent's signature and proper identification are required. Students over 14 may use their current San Mateo school ID card as identification.
Get a library card
|
|
|
At each of our 3 libraries, there is a bookdrop on the outside of the building. At Main Library, there is an additional drive-up book drop on the driver's side of the vehicle.
All library materials can be put into the bookdrops (except for magazines at Main only).
|
Parks and Recreation: Picnic
|
|
Yes, at most parks inflatable jumpers are permitted. However there are restrictions: jumpers must be no more than 13 x 13 and no slides or balls are permitted. The rental company must provide a generator for the jumper. While we do not charge extra for inflatable jumpers, there are only specific areas in which a jumper can be placed. Inflatable jumpers are not permitted at Parkside Aquatic Park due to the Harbor Patrol.
|
|
|
Yes, at most parks. You will need to pay $15.00 for an alcohol permit. There is not alcohol permitted at Ryder Park, Parkside Aquatic Park or Shoreview Park.
|
|
|
We have 4 volleyball sets that we rent out for $30.00 for an all day rental. There is a $100.00 deposit for these sets. We are not open Saturday or Sunday so the equipment needs to be picked up on Friday before 5 p.m. for weekend use and needs to be returned on Monday. We also loan bocce balls for those who have reserved bocce ball courts. We do not charge for the bocce balls but do require a $100.00 deposit.
|
|
|
No, only San Mateo resident can reserve picnic areas.
|
Police Department
|
|
The San Mateo Police Department maintains accident reports for two years. Copies are mailed to you and can be obtained by visiting the main Police building at 2000 South Delaware Street and completing a request form. The fee is $5.00 per copy per report. You can also download an Application for Police Information form.
For a copy of a police record check or a clearance letter, you must also report in person to the main Police building at 2000 South Delaware Street. You must present a picture ID and pay an $5.00 fee and complete a request form. For further information call (650) 522-7710.
Application for Police Information
|
|
|
The filing of missing persons or runaway reports is done on a case-by-case basis. Cases vary, so it is best to call the police department at (650) 522-7700 to discuss your situation.
In the event of a real emergency, dial 911 for police assistance.If you are calling about a report that is already on file, and there is no emergency, dial (650) 522-7650, M-F, 8:00 a.m. to 5:00 p.m.
|
|
|
If you have drug-related information regarding an incident that is in-progress at this moment, and can be viewed and/or dealt with by a uniformed police officer, please call the San Mateo Police dispatcher at (650) 522-7700, and report it as a crime in progress.
If you have information relating to drug-related criminal activity that is not in-progress, or is in-progress but cannot be viewed and/or dealt with by a uniformed police officer, please call the San Mateo Police Department's Narcotics Hoteline at (650) 522-7690. If you reach a recorder and want to be contacted, please leave a call-back number and your name.If you prefer not to be contacted, you may also call the "Secret Witness" number, which is (650) 522-7676 and leave anonymous information. The San Mateo County | |
